Question 1

Why won't my garage door close all the way?

Accepted Answer

The most common cause is misaligned or obstructed safety sensors. These sensors (located at the bottom of the door on each side) create an invisible beam—if broken by an object or misaligned, the door thinks something is in the way and won't close. Dirty sensor lenses, direct sunlight interference, or wiring issues can also cause problems.

Question 2

What do the different sensor light patterns mean?

Accepted Answer

Typically: both sensors showing steady lights means they're aligned and communicating properly. One or both blinking usually indicates misalignment, a wiring issue, or a faulty sensor. Some brands use different color patterns—we can diagnose what yours is telling you.

Question 3

Can I just bypass the sensors to make my door close?

Accepted Answer

We strongly advise against permanently bypassing sensors. They're a critical safety feature required by law that prevents the 200+ lb door from closing on people, children, pets, or objects. If you need to close the door temporarily, most openers let you hold the wall button continuously—but get the sensors fixed properly.

Question 4

How do I know if my sensor is bad vs just misaligned?

Accepted Answer

Start by cleaning the sensor lenses and checking alignment (the sensors should point directly at each other). If lights still blink after careful alignment, check for wiring damage. If everything looks good but sensors still don't work, the sensor itself is likely faulty. We can test and replace sensors from all major brands.

Feature	D&L Garage Doors	Other Companies
Pricing	Transparent, upfront quotes	Hidden fees & surprises
Sales Approach	No commission technicians	Pressure tactics & upselling
Business Type	Family-owned since 2010	Franchise or chain
Who Answers	Real local people	Call centers
Parts Quality	Manufacturer-grade + warranty	Cheap parts

Door Won't Close? It's Probably the Sensors in Boise

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